Shell Fuel Rewards® Kiosk

Rewards kiosk gives customers easy access to loyalty perks

Client
Objective

Client Objective 2

Client Objective

To promote the Shell Fuel Rewards® program and encourage motorists to sign up through a quick and easy gas station kiosk solution and ultimately increase the number of new registrations.

The Solution

The
Solution

Easy loyalty reward card activation at the convenience store kiosk

Constructed as both a freestanding kiosk and countertop unit, the Shell Fuel Rewards® kiosk incorporated a mag-stripe reader for customers to register and activate their loyalty cards right at the self-service kiosk. With convenience store space at a premium, the design had to be flexible for footprint and for ease of placement.

Countertop kiosk unit example

The Results

The
Results

Loyalty program kiosk resulted in significant new card registrations

More than 2,000 rewards kiosks were produced and deployed to Shell stores nationwide. Program results were successful, with more than 100,000 new customers registering for the Shell Fuel Rewards® program after the gas station kiosks launched.

self service kiosk with collateral holder

Shell Fuel Rewards Kiosk® Features

Shell Fuel Rewards Kiosk® Features

1
Freestanding and Counter Options

The program consisted of both floor and countertop kiosks

Tablet Security
2

The kiosk is engineered so the top can be unlocked and hinged forward, allowing access to the tablet inside.

3
Branding Options

The unit was designed with options for graphics and literature, ensuring any messaging or branding was visible.

1
3
2
Excentus kiosk example

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