Client Objective 2
Frank Mayer value-engineered the order kiosks to align with specific design and field functionality objectives set forth by the Amazon team. Primarily constructed of wood with orange metal bar accents, the kiosks boasted a sleek look with clean lines, bright colors and 15” touchscreens while also offering convenient printers for return labels. The lobby kiosks’ small footprints mean the units took up little real estate at busy sites.
Amazon’s pickup locations afforded busy customers a convenient neighborhood hub to retrieve orders in lockers or organize a return. The pickup kiosks were specifically used to:
Students used kiosks to retrieve packages or start the return process.
Primarily made of wood, the locker kiosks were designed with orange metal bar accents to complement Amazon branding.
Kiosks offered printing capabilities for return shipping labels
*Photography by Stephanie Perez